Most helpful review

No puedo iniciar sesión

No puedo iniciar sesión en mi cuenta a pesar de que la contraseña es correcta, hace tiempo que no entro puede ser que me la hayan eliminado? Sería injusto pues gasté muchísimo dinero en el pasado, por favor ayúdenme a recuperarla, ositalucas16 mi fecha de nacimiento es el 14 de junio de 1997 el correo no lo recuerdo pues hace mucho de esto pero la tenía vinculada con mi cuenta de facebook, tengo varios correos si hace falta se los menciono todos porque de verdad no recuerdo cuál tenía en mi cuenta, por favor la necesito de vuelta, fui mamá hace años y quiero dejarle esa cuenta a mi hija porque yo jugué al juego desde que era pequeña y tenía muchas cosas
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ID
#3396424 Review #3396424 is a subjective opinion of poster.
Location
Almeria, Andalusia
New Reviewer

I can’t purchase had a a card get hacked and it locked my account up

I need help purchasing I just love designing sad I cant purchase in April 03 I got blocked cause my card got hacked I called them and the restricted it

User's recommendation: Needs more attention.

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ID
#3521037 Review #3521037 is a subjective opinion of poster.
Location
Durant, Oklahoma
New Reviewer

I cant sign into my account

I've had this account since I was little this is my whole childhood I had everything on here constantly bought superstars bumped it up to royalty I was on level 49 pretty sure it's the account "ilovebeck1" I was really little and was obsessed with victorious I love this account I had everything on it, but my dad passed, and we sold his whole computer and system I haven't logged in since 2015 I'm an adult now, but I still love this game my life would be complete if I could have my account back
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ID
#2683778 Review #2683778 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My account has not updated to superstar

hi, i paid for the superstar thing on my account and it hast changed on my account. I have checked my bank account and i have been charged the £4.76. my account name is RXCHEL124. Im just inquiring about this situation.
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ID
#1871000 Review #1871000 is a subjective opinion of poster.
Location
Drogheda, Leinster
New Reviewer

Cannot save changes on the site

I thought that stardoll had corrected the glitches, for about 10 days, now it's back to save doesn't work and I can't move items in my suite.
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ID
#1616765 Review #1616765 is a subjective opinion of poster.
Pros
  • Its nice fantasy game
Cons
  • Site is not maintained for members
  • Customer service
Reason of review
Poor customer service
Loss
$600
Preferred solution
Deliver product or service ordered
New Reviewer

Worst costumer service ever